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MRLSMETAL9@GMAIL.COM
SERVICE DESIGNER & INNOVATION STRATEGIST BASED IN UNITED STATES OF AMERICA
Emerging Tech Innovator
Experience Designer
Service & Systems Strategist
MRLS
Immersive Tech Innovator
Luxury Experience Designer
Service & Systems Strategist
MRLS


Hi, I’m Renee; a service and systems designer focused on how emerging technologies like AI and AR/VR can enhance the way people experience and interact with the world around them. I design end-to-end systems and services that translate complex challenges into intuitive, human-centered solutions. Helping organizations reimagine how they connect with customers, deliver value, and evolve sustainably.
Service & Experience Design (journey mapping, customer insights, service blueprints, foresight research) Emerging Tech (AI, AR/VR, immersive retail, and future-oriented experience systems) Prototyping & Visualization (Sketching, 3D CAD, rendering, and front-end concept development)
Selected Works
2024-2025
This space is where I explore the intersection of craft and technology. From jewelry studies to experimental prototypes, it’s a collection of works-in-progress, speculative concepts, and hands-on explorations. Each project pushes at the edges of luxury, storytelling, and emerging tech, bridging the detail of an atelier with the curiosity of a lab
Experiences
2025
Product & Emerging Tech Designer
Independent+SCAD Projects
2024
Service & Tech Innovation Design Lead
SCADpro - Future of Luxury Retail
2025
Service Designer & AI Consultant
Service Design Group & PTC Boston
2025
Co-Founder & Service Designer
BRITOL

This will hide itself!
MRLSMETAL9@GMAIL.COM
SERVICE DESIGNER & INNOVATION STRATEGIST BASED IN UNITED STATES OF AMERICA
Emerging Tech Innovator
Experience Designer
Service & Systems Strategist
MRLS
Immersive Tech Innovator
Luxury Experience Designer
Service & Systems Strategist
MRLS


Hi, I’m Renee; a service and systems designer focused on how emerging technologies like AI and AR/VR can enhance the way people experience and interact with the world around them. I design end-to-end systems and services that translate complex challenges into intuitive, human-centered solutions. Helping organizations reimagine how they connect with customers, deliver value, and evolve sustainably.
Service & Experience Design (journey mapping, customer insights, service blueprints, foresight research) Emerging Tech (AI, AR/VR, immersive retail, and future-oriented experience systems) Prototyping & Visualization (Sketching, 3D CAD, rendering, and front-end concept development)
Selected Works
2024-2025
This space is where I explore the intersection of craft and technology. From jewelry studies to experimental prototypes, it’s a collection of works-in-progress, speculative concepts, and hands-on explorations. Each project pushes at the edges of luxury, storytelling, and emerging tech, bridging the detail of an atelier with the curiosity of a lab
Experiences
2025
Product & Emerging Tech Designer
Independent+SCAD Projects
2024
Service & Tech Innovation Design Lead
SCADpro - Future of Luxury Retail
2025
Service Designer & AI Consultant
Service Design Group & PTC Boston
2025
Co-Founder & Service Designer
BRITOL

This will hide itself!
MRLSMETAL9@GMAIL.COM
SERVICE DESIGNER & INNOVATION STRATEGIST BASED IN UNITED STATES OF AMERICA
Emerging Tech Innovator
Experience Designer
Service & Systems Strategist
MRLS
Immersive Tech Innovator
Luxury Experience Designer
Service & Systems Strategist
MRLS


Hi, I’m Renee; a service and systems designer focused on how emerging technologies like AI and AR/VR can enhance the way people experience and interact with the world around them. I design end-to-end systems and services that translate complex challenges into intuitive, human-centered solutions. Helping organizations reimagine how they connect with customers, deliver value, and evolve sustainably.
Service & Experience Design (journey mapping, customer insights, service blueprints, foresight research) Emerging Tech (AI, AR/VR, immersive retail, and future-oriented experience systems) Prototyping & Visualization (Sketching, 3D CAD, rendering, and front-end concept development)
Selected Works
2024-2025
This space is where I explore the intersection of craft and technology. From jewelry studies to experimental prototypes, it’s a collection of works-in-progress, speculative concepts, and hands-on explorations. Each project pushes at the edges of luxury, storytelling, and emerging tech, bridging the detail of an atelier with the curiosity of a lab
Experiences
2025
Product & Emerging Tech Designer
Independent+SCAD Projects
2024
Service & Tech Innovation Design Lead
SCADpro - Future of Luxury Retail
2025
Service Designer & AI Consultant
Service Design Group & PTC Boston
2025
Co-Founder & Service Designer
BRITOL
